At 4 ph, your privacy matters. This page explains exactly what personal information we collect, why we collect it, how we use it, and what rights you have as a Filipino player on our platform. We keep things straightforward so you always know where you stand.
We only collect what we genuinely need to run your account and keep the platform safe for all Filipino players.
When you create an account on 4 ph, we collect your name, date of birth, email address, and a username of your choice. This information is required to open and maintain your account in compliance with Philippine gaming regulations. We use your date of birth to verify that you meet the minimum legal age for online gaming in the Philippines. Your email address is used for account notifications, security alerts, and support communications. We do not share this registration data with advertisers or unrelated third parties under any circumstances.
To process deposits and withdrawals in Philippine pesos (PHP), we collect payment method details such as your e-wallet account reference or bank account information. Full card or account numbers are never stored on our servers — payment processing is handled by certified third-party providers who meet industry security standards. We retain transaction records as required by applicable financial regulations and for the purpose of resolving any disputes that may arise. Your transaction history is accessible to you at any time through your account dashboard. We use this data solely for payment processing, fraud prevention, and regulatory compliance.
We automatically collect certain technical data when you use the 4 ph platform, including your IP address, device type, browser version, and session timestamps. This information helps us detect unusual login activity, prevent unauthorised access, and improve the overall performance of the platform for Filipino users. We also record your gaming activity — such as bets placed, games played, and session duration — to support responsible gaming monitoring and to personalise your experience where you have opted in. Usage data is stored securely and is not linked to your identity for marketing purposes. You can request a summary of your activity data at any time by contacting our support team.
Before processing your first withdrawal, we may ask you to submit a government-issued ID and a proof of address document as part of our Know Your Customer (KYC) process. This is a standard requirement for licensed gaming platforms operating in the Philippines and is designed to protect both players and the platform from fraud and money laundering. Documents submitted for KYC are reviewed by our compliance team and stored in an encrypted environment with strict access controls. We do not use your identity documents for any purpose other than verification and regulatory compliance. Once verification is complete, your documents are retained only for as long as required by applicable law.
When you contact our support team by email or through the platform, we retain a record of your enquiry and our response. These records help us resolve follow-up issues efficiently and maintain a consistent quality of service for all players. Support communications are stored securely and are accessible only to authorised support staff. We do not use the content of your support messages for marketing or profiling purposes. If you would like a copy of your support history or wish to have it deleted, you can make a request to [email protected] and we will respond within a reasonable timeframe.
If you opt in to receive promotional communications from 4 ph, we store your marketing preferences alongside your account profile. You can update or withdraw your consent at any time through your account settings or by contacting support. We only send promotional emails and notifications to players who have explicitly agreed to receive them, and we never sell or rent your contact details to third-party marketers. Each marketing email includes a clear unsubscribe option that takes effect promptly. Your decision to opt out of marketing will not affect your ability to use the platform or access any of its features.
Philippine data privacy law gives you meaningful control over your personal information. At 4 ph, we are committed to honouring those rights promptly and transparently. Whether you want to see what data we hold, correct an error, or request deletion, our team is ready to assist. Simply reach out to [email protected] with your request and we will respond within a reasonable timeframe. You also have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your rights have not been respected.
We review our data practices regularly to ensure they remain aligned with current Philippine regulations and international best practices. Any significant changes to this Privacy Policy will be communicated to you via email or a prominent notice on the platform before they take effect. Continued use of the platform after a policy update constitutes acceptance of the revised terms. We encourage you to revisit this page periodically so you are always informed about how your data is handled.
Read Our FAQRequest a copy of all personal data we hold about you at any time.
Ask us to update or fix any inaccurate information in your account.
Request deletion of your data, subject to our legal retention obligations.
Opt out of marketing communications or certain types of data processing.
Receive your data in a structured, machine-readable format on request.
Escalate concerns to the National Privacy Commission of the Philippines.
Security is built into every layer of the 4 ph platform — from the moment you register to every transaction you make.
All data transmitted between your device and the 4 ph platform is protected by TLS encryption, the same standard used by major banks and financial institutions. This means your login credentials, payment details, and personal information cannot be intercepted in transit. We enforce HTTPS across the entire platform with no exceptions. Our encryption certificates are regularly renewed and monitored for validity. You can verify the secure connection indicator in your browser at any time when visiting 4ph.pro.
Your personal data is stored on servers with restricted physical and logical access, protected by firewalls, intrusion detection systems, and regular security audits. Sensitive fields such as passwords are hashed using industry-standard algorithms and are never stored in plain text. Access to player data within our organisation is limited to staff who genuinely need it to perform their role, and all access is logged and reviewed. We conduct periodic vulnerability assessments to identify and address potential weaknesses before they can be exploited. Our data storage practices are aligned with the requirements of the Philippine Data Privacy Act of 2012.
We provide you with tools to help protect your own account, including the ability to set a strong password and review your recent login history. If we detect a login attempt from an unfamiliar device or location, we may send a verification prompt to your registered email address. You are responsible for keeping your login credentials confidential and for logging out of shared devices after each session. If you suspect that your account has been accessed without your permission, contact [email protected] immediately and we will take prompt action. We recommend using a unique password for your 4 ph account that you do not use on any other platform.
Our FAQ covers the most common questions about data handling on 4 ph. You can also reach us directly at [email protected] — we are happy to explain anything on this page before you register.